The Powerhouse Team

William Kreiner

General Manager & Executive Chef, Campus Food Service, Rich Products

William is responsible for leading the day to day operations of the Campus Food Service (CFS) organization and Rich’s Catering and Special Events under the Rich Entertainment Group. As graduate of the Culinary Institute of America ’02, Will has grown into his leadership role over the past 20+ years with Rich’s. He began his career at Rich’s as a Sous Chef ’02 and was quickly promoted to Executive Sous Chef “03. He then took over the Executive Chef role in ’05 and finally overall leadership in ’08.

As executive chef “Chef William” is responsible for menu development and the overall operation for Campus Food Service, including Rich’s Catering & Special Events, Dolly’s Café, Meeting Services, and Cookie Patisserie and Bakery. His use of modern cooking equipment, proper technique and high standards has helped develop Rich’s Catering and Special Events as the leader in upscale catering in the Western New York area. In addition to his Buffalo responsibilities, William oversees the operation of Rich’s Florida restaurants (Green Turtle Inn & Kaiyo Grill) and leverages his skills and talents to ensure consistency with our culinary and customer relations standards.

William has staged at several NYC establishments such as Aureole, Restaurant Jo-Jo and Union Pacific. He continues his education through the CIA continuing education classes that Rich’s holds each year as well as on his own. He has cooked and worked with many CIA alumni and board members over his past 20+ years and credits the CIA for his success.

Erin Rozak

Administrative Event Assistant & Content Creator

Erin is a graduate of Johnson & Wales University in Charlotte, NC, where she earned a bachelor’s degree in food service management and Sports Entertainment & Event Management, along with an Associate degree in Baking & Pastry Arts. She began her career with Rich’s in 2008 and has spent the past 18 years growing through numerous roles within the catering and events team, making her both highly versatile and deeply knowledgeable in event operations and client service. In her current role as Administrative Event Assistant and Content Creator, Erin supports the catering sales & planning team while creating and managing all digital content for The Powerhouse, Rich’s Catering and The Atrium at Rich’s social media platforms.

Allison Pennington

Catering Sales & Event Planning Manager 

Allison joined Rich’s Catering & Special Events Team in 2024 as the catering sales and event planning manager for The Powerhouse. With a background that includes roles such as Event & Sales Manager, Event Coordinator, and Venue Director, she brings a wealth of knowledge and hands-on experience in planning and executing events of every kind.

Her passion for the ever-evolving events industry paired with her meticulous attention to detail and love of thoughtful, personal touches naturally led her to her role at Rich’s. Today, Allison oversees all Powerhouse weddings and events, proudly welcoming every client and guest, both new and returning. She looks forward to creating a one‑of‑a‑kind experience for each event hosted at The Powerhouse.

Emily Bandinelli

Event Coordinator 

Emily began her career at Rich’s Catering and Special Events over four years ago. After graduating from Niagara Falls Culinary Institute with a degree in Hospitality Management, she quickly advanced from Banquet Server to Banquet Captain. In 2024, Emily accepted a full-time position as one of the Event Coordinators. Emily shows exceptional leadership, organizational skills, and a great passion for this field of work. These qualities have all led to Emily’s most recent promotion. No matter her title, Emily has shown dedication to the coordination, management, and execution of events. Her love for hospitality work grows every day.